My Account & Profile
Login, password reset, profile settings, and managing your Black Tin account.
How do I reset my password?
Go to the login screen on the app or website and tap Forgot Password. Enter your account email address. A reset link will arrive within a few minutes. Check your spam folder if it does not appear in your inbox. For more help, WhatsApp us here!
How do I update my email address or personal details?
Log into your account, go to Profile Settings, and update your details directly. If you cannot access your account, email [email protected] with your registered email address and the changes you need. We will update it manually within 1 business
Can I use my account on more than 1 device?
Yes. Your account works across all your devices. Log in with the same credentials on your phone, tablet, or computer and your session data syncs automatically. For more help, WhatsApp us here!
How do I delete my account?
Email [email protected] with your registered email address and a deletion request. We will process it within 5 business days. Account deletion is permanent — all session history and streak data will be lost. For more help, WhatsApp us here!